Contact us
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Get in touch with DS STORE
Have questions or need assistance? Our team is ready to help you with any inquiries or if you need support with your order.
We're here for you!
- Via Volte 24, 80054 Gragnano (NA)
- +39 379 23 23 468
- info@disommastore.com
FREQUENTLY ASKED QUESTIONS
What shipping options does Di Somma Store offer?
We offer several shipping options to suit your needs. Standard shipping is free for orders over €80, while for lower amounts the cost will be calculated at checkout. In addition, we use reliable couriers to ensure fast and safe deliveries throughout Italy. During the purchase process, you can choose the shipping option that best suits your times and needs.
How does the return policy work on disommastore.com?
If you are not completely satisfied with your purchase, you have 14 days from receipt to make a return. The procedure is simple: just contact our customer service at the email address info@disommastore.com , specifying the order number and the details of the product you wish to return. Once the request is approved, we will provide you with all the instructions for making the return. The refund will be issued once the product has been returned to our warehouse and verified.
What payment methods are accepted on Di Somma Store?
On our e-commerce you can pay safely using credit cards, PayPal and other digital payment methods. To make your purchases even more flexible, we offer the possibility of paying in three convenient interest-free installments thanks to the partnership with secure installment payment services. Our site uses advanced technologies to protect your data and guarantee secure transactions.
How can I create an account on disommastore.com?
Creating an account on Disomma Store is quick and easy. Click on “Login” at the top of the site and select “Create an account”. Enter your personal information, such as your name, surname, email address and a secure password. Once registered, you can manage your orders, save your favorite items and receive updates on new products. Having an account also allows you to simplify your future purchases.
How can I receive updates on Di Somma Store news?
To stay updated on Disomma Store news and collections, we invite you to subscribe to our newsletter. You can do so by entering your email address in the dedicated field in the footer of the site. By subscribing, you will receive previews of new arrivals and reminders of exclusive promotions reserved for our subscribers.
Can I change or cancel an order after I complete it?
If you need to change or cancel an order, please contact our customer service as soon as possible by sending an email to info@disommastore.com . We will do our best to accommodate your request, but remember that if the order has already been shipped, it will not be possible to change or cancel it. In this case, you can use our return policy to return the products.
Does Di Somma Store also ship abroad?
Yes, Disomma Store offers the possibility of shipping your purchases throughout Europe thanks to the collaboration with the GLS courier. For international shipments, there is a fixed supplement of €12. Delivery times may vary depending on the destination, but generally packages are delivered within 5-7 working days. During checkout, you can enter your European address and check the shipping details. For further information or specific requests, our customer service is at your disposal via email.